About Us

Phone audio specialists since 1989

Messages on Hold Melbourne is a service of McGirvanmedia Audio Solutions, one of Australia's longest-running on hold message and IVR recording companies.

Who we are

For more than 35 years, the team at McGirvanmedia has written, voiced and produced phone audio for businesses of every size, from local clinics and trade businesses to national brands. More than 1,000 businesses across Australia and the Asia Pacific use our recordings.

We set up Messages on Hold Melbourne to make it simple for Melbourne and Victorian businesses to find us. Same team, same studio, same voice artists, focused on what Melbourne businesses need from their phone audio.

What makes us different

  • Real voices. Every recording is made by an experienced professional voice artist, never text-to-speech.
  • Scripts written for you. Our writers learn your business and draft every word, and you approve it before we record.
  • Licensed music. A library of more than 200 tracks, so your callers hear music you're allowed to play.
  • Fast turnaround. Most recordings are delivered within 24 hours of script approval.
  • Any phone system. We deliver the file format your system needs.
The McGirvanmedia team
The McGirvanmedia team
35+Years of experience
1,000+Businesses on hold with us
24 hrTurnaround
200+Licensed music tracks

Some of the organisations we work with

RACV BMW Qantas Bupa Hitachi Energy Queensland
I have been working with Nell and the team at McGirvanmedia for over five years. The whole team is super attentive, always help us meet our timelines, and produce high quality, professional content.
Pamela TalevskaMarketing Manager - Communications, Penske
The team is highly skilled professionals, very quick with responses, excellent quality of work and always flexible.
Prabu SubramanianInfrastructure Project Manager, BMW Finance

Hear what we can do for your business

We'll write and record a free personalised demo so you can hear the difference before you commit.